Guarantee
At Parts on the Go, we stand behind the quality of our products and want you to shop with confidence. That’s why we proudly offer a 90 Day Money Back Guarantee on your purchase.
Our Promise
If you’re not completely satisfied with your order, you have 90 days from the date of delivery to request a return for a full refund.
How It Works
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You have 90 days to return your item.
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Once your return is approved and received, we’ll issue a full refund to your original payment method.
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No hassle, no stress — just straightforward customer service.
Initiating returns
To initiate a return or an exchange, please email us at info@partsonthego.com to receive and RMA.
Please see Return Policy for full details.
Items not eligible for Return/Exchange
All items must be returned with their original packaging. Any items not accompanied with the original packages will not be accepted for return.
Any items that have been damaged or modified from their original state will not be accepted for return or exchange.
Please see Return Policy for full details.
Simple & Customer?First
We believe buying auto parts online should be easy and risk?free. Our guarantee is designed to give you peace of mind, knowing your purchase is protected.
Need Help?
Our customer support team is here to help every step of the way. If you have any questions about returns or refunds, please reach out to us and we’ll be happy to assist. Please email us at info@partsonthego.com or call us at 281-443-8947.
Shop with confidence. Shop with Parts on the Go.

