Warranty Policy
Parts on the Go
At Parts on the Go, we stand behind the quality of our products. This Warranty Policy outlines which items are covered, the duration of coverage, exclusions, and how to file a warranty claim.

1. Products Covered Under Warranty
Only the following products are covered under our warranty program:
Lighting Parts (Lamps)


Warranty Period: 3 months from the date of purchase


Coverage Includes:


Electrical malfunction


Internal condensation or moisture buildup inside the lamp





Radiators


Warranty Period: 1 year from the date of purchase


Coverage Includes:


Malfunctioning leaks that occur under normal use





Condensers


Warranty Period: 1 year from the date of purchase


Coverage Includes:


Leaks that develop under normal operating conditions





Cooling Fans


Warranty Period: 6 months from the date of purchase


Coverage Includes:


Electrical failure


Fan stopping or no longer blowing as intended





2. Warranty Exclusions
The warranty does not cover any product that has been damaged or altered.
This includes, but is not limited to:


Damage resulting from an automobile accident


Physical impact, abuse, or misuse


Products altered, modified, or installed improperly


Any product that is no longer in its original condition


If a product has been damaged in any way or altered from its original state, the warranty is automatically voided.

3. Products Not Covered


All other products not explicitly listed above are not covered under this warranty policy.



4. Warranty Claim Process
To file a warranty claim, customers must:


Contact Parts on the Go customer support via email within the applicable warranty period at info@partsonthego.com


Provide:


Proof of purchase (order number or receipt)


Description of the issue


Photos or videos clearly showing the defect (if requested)




Allow our team to review the claim and determine eligibility


Failure to provide required documentation may delay or void the claim.

5. Warranty Resolution
If a warranty claim is approved:


Parts on the Go will, at its discretion:


Replace the defective product or


Issue a refund or store credit




The resolution method will depend on product availability and the nature of the issue.
Shipping, labor, installation costs, or incidental expenses are not covered unless otherwise stated.

6. Limitation of Warranty
This warranty applies only to the original purchaser and is non-transferable.
This policy is the sole and exclusive warranty provided by Parts on the Go.